- Mon-Sat 7AM-7PM · Sun & holidays 10AM-4PM
DCG LAUNDRY GUIDE
The safest first response to a stain is usually simple: act promptly, blot instead of rubbing, keep heat away and check the care label. The wrong home treatment can spread colour, damage fibres or set the mark. Test every product on a hidden area first.
Across listed Nairobi service areas
Available for eligible orders
Leo Residences, Hatheru Road
Use the sections below as a working checklist. Fabric labels and garment condition always take priority over general advice.
Blot fresh liquid with a clean white cloth. Rinse from the back with cool water if the label allows it. Apply a small amount of suitable laundry detergent, wait briefly and rinse. Avoid tumble drying until the mark is gone, since heat can make it harder to remove.
Lift excess oil without spreading it. A small amount of dishwashing liquid can help on many washable fabrics because it is designed to break down grease. Rinse well and wash according to the label. Delicate fabric, tailoring or old oil marks should go to a cleaner.
Blot immediately and do not rub. Keep the garment away from heat. For washable fabric, rinse with cool water and use a suitable stain product after testing. Ignore dramatic home remedies that may bleach colour or leave another mark.
Ink formulas vary, so random treatment can spread the stain. Place a clean absorbent cloth behind the mark and test a suitable product on a hidden seam. Blot in small movements. For valuable clothes, stop early and tell the cleaner what type of pen caused it.
Use cold water rather than hot water. Blot or rinse from the back if the fabric allows. Apply a product made for protein stains and follow its instructions. Do not place the item in a dryer until the stain has cleared.
Let thick mud dry, then brush off as much as possible outdoors. Rinse loose soil from the back and treat the remaining mark with detergent before washing. For red soil or pale delicate fabric, professional assessment may reduce the risk of spreading the colour.
Remove excess product gently. Foundation and lipstick may contain oils and pigments, so use a treatment suited to both the fabric and stain. Avoid rubbing makeup deeper into collars. Dry-clean-only garments should go directly to a cleaner with the stain identified.
Treat washable shirts before the marks build up. Use a suitable detergent and follow the label temperature. Strong bleach can weaken fibres or change colour. Persistent marks on delicate, coloured or structured garments need a more cautious approach.
Grass contains strong plant pigments. Pre-treat with a product approved for the fabric and test it first. Work from the edge of the stain toward the centre. Check the result before drying and repeat a gentle treatment rather than increasing heat.
Do not combine several chemicals in an attempt to guess the cause. Photograph the mark, note anything you remember and take the garment for assessment. Tell the cleaner every product already used, since that affects the next safe step.
NEED HELP WITH A LOAD?
Send a photo or item list on WhatsApp. We will point you to the suitable service.
Always read the care label before washing or treating an item. Test unfamiliar products on a hidden area and stop if colour transfers, fabric changes or the label calls for professional cleaning.
When you are unsure, take a clear photo of the item, stain and care label. A professional cleaner can give more useful guidance with that context than with a garment description alone.
Home care is useful for routine laundry, but some jobs need more space, controlled drying or specialist handling. Structured garments, delicate fabrics, old stains, bulky bedding and time-sensitive business linen are good reasons to ask a professional before experimenting.
Useful details
Call or message the DCG team if your item, address or timing needs a more specific answer.
Heat can set some stains. Check that the mark is gone before tumble drying or ironing the affected area.
Not automatically. Fibre content, finishes and trims matter. Follow the garment and product labels, and test first.
Book online or message us on WhatsApp at 0116 090 010. Tell us what you need cleaned, your location and the collection time that suits you.
Our laundromat is at Leo Residences on Hatheru Road in Lavington, Nairobi.
Keep exploring
DROP IT. WE CLEAN IT. YOU GO.
Professional laundry and dry cleaning for busy homes and businesses in Nairobi.
©2026 Drop Clean Go. All rights reserved.
